If a product arrives wrong, damaged or different from what you ordered, contact our support line straight away.
We will check the issue and settle it. Whether the outcome is a replacement, a return or a refund depends on what the problem turns out to be.
Please contact us before sending anything back. An item returned without speaking to us first may not be accepted.
Items such as screen protectors and phone cases fit differently by model, so please confirm your model before ordering.
Last updated: 30 Sept 2026